We gladly accept returns for any ONLINE purchased product(s) that arrived damaged within 7 days of the date of receipt for Hong Kong and Overseas customers (*except Mainland China Customer) . Once we have received your return, your return will then be examined by our Quality Assurance team. Once inspection is complete, our customer service representative will either process your refund for returns, or assist you to place your replacement order for exchanges.

shop.comedia.com.hk reserves the rights to withhold any refunds if your original item has not reached our warehouse
– Ensure that refund details given are correct and complete